Terms & Conditions
Terms and Conditions
***** Important Notice for U.S. Customers *****
Effective August 7, 2025, U.S. Customs has imposed a 15% reciprocal tariff on all packages originating from Israel Israel DesksThe Times of Israel.
If your purchase is valued at $100, you will be required to pay an additional $15 duty, plus a nominal DHL handling fee. This duty is not included in the cost of the artwork or shipping—it will be collected separately by DHL upon delivery.
You will receive an email from DHL with instructions to complete the duty payment online. Delivery of your order will not proceed until the duty has been paid.
General
Welcome to GersteinART, your premier destination for acquiring the vibrant artwork of David Gerstein. By choosing to shop with us, you're not just buying art; you're investing in a piece of creativity that transcends borders. Here are our terms and conditions to ensure a seamless experience from our studio in Israel to your doorstep, wherever in the world that may be.
Customs and Value-Added Tax (VAT)
At GersteinART, our pricing is transparent and focused on providing you with the best value. Please be aware that our prices do not include customs or VAT charges that may apply to your order. These fees are determined by your local customs authority and must be fulfilled by you, the buyer, upon delivery. Should you encounter any issues or have questions regarding these fees, our customer service team is on standby to assist. Contact us at info@gersteinart.com for guidance and support.
Returns Policy
We stand behind the quality and authenticity of every piece of art we sell. If, however, you receive a damaged product, rest assured that we will offer you a replacement or a refund. Furthermore, we accept returns of new, unopened items within 35 days of delivery. Should you need assistance with exchanges, cancellations, or refunds, please reach out to us and we will be happy to help.
Eligibility
To make a purchase on GersteinART, you must be aged 18 or over. This ensures that all transactions are legally binding and that you have the authority to enter into this agreement.
Policy Changes
GersteinART is committed to continuous improvement and may update these terms and conditions as needed. Any changes will be reflected on this page, ensuring you are always informed about our policies.
Privacy and Security
Your privacy and security are of utmost importance to us. All personal information collected during your shopping experience is used solely for processing your order and is never shared with third parties. We employ the latest security technologies, including SSL certificates from GoDaddy.com, to protect your data and ensure a secure transaction process. Your credit card information is processed securely and is not stored by our system.
By agreeing to our terms and conditions, you trust us to handle your order with care, delivering the exceptional artwork of David Gerstein directly from our studio to your chosen location, be it in the USA, Europe, or elsewhere around the globe.
Thank you for choosing GersteinART. We look forward to enriching your space with beauty and creativity.
Legal Notices
All transactions and claims related to the purchase and sale of goods from GersteinART are governed by the laws of Israel, without regard to its conflict of law provisions. Any dispute arising under these terms and conditions shall be resolved exclusively by the state and federal courts of Israel.
For any further questions or clarifications, our customer service team is eager to assist. Contact us at info@gersteinart.com.